Customer Service

Our commitment to service first.

Customer Service

Our goal at B360 is to treat our customers as partners; building relationships that are based on honest and transparent service. 

B360’s customer success team launches into action the day you sign up with us. We’re with you every step of the way, from onboarding through the life of your relationship with us.



Quick and intuitive setup coupled with a responsive (and growing!) support team to help you get started with B360

Email and Text Support

Have questions? Simply send us an email ( or call us at (800)280-2708, ext 2.

Customer Success Portal

Submit a Ticket

Use “submit a ticket” for a fast and effective support experience. Simply enter information about your inquiry and we’ll respond promptly.

Knowledge Base

B360 offers a knowledge base that is comprehensive and easy to use.  Because it’s always available, you have access to the information you need, whenever you need it. And an easy-to-use search feature means you can always find what you need.


View our latest product announcements in the community or post an idea that you have for a future product enhancement. 


B360 was founded by a team with deep industry knowledge and a history of putting customers first! Our philosophy is that customer service is by far the most important group in any SaaS company. Our customer success team is here to identify your goals with respect to the B360 software platform and to uncover any challenges so that we can fix them proactively.

B360 proudly puts customers first!